Global Shop Solutions
Global Shop Solutions strives to keep its clients – in more than 20 industries – more than satisfied.
By Alan Dorich, Senior Editor, Knighthouse Media
After more than four decades, Global Shop Solutions thrives with a culture focused on customer satisfaction. “Our customers love us,” Vice President of Service Mike Melzer declares. “We bend over backwards for them.”
Based in The Woodlands, Texas, Global Shop Solutions provides ERP software for multiple industries, including aerospace, automotive, concrete casting and defense manufacturing. Dick Alexander founded the company in 1976 after working as the controller for Case Tractor.
“He started it out with an idea to provide solutions for small- to medium-sized manufacturers,” recalls Dusty Alexander, his son and the president and CEO of Global Shop Solutions. “A lot of his first business was in Houston for oilfield manufacturers.”