Mighty Hook continuously looks for ways to satisfy customers’ needs.
By Alan Dorich, senior editor at Knighthouse Media
Mighty Hook makes a habit of getting close to its clients. “[We will] sit down with our customers and get a feel for what their needs are both now and what they suspect will be occurring in the future,” President and CEO Scott P. Rempala says.
This approach has allowed the company to develop a client base of 2,500 active firms in the United States, Mexico, Canada, South Africa, Australia and Europe. “We feel that by having a relationship with that group of customers, we can determine other areas of opportunity and focus our company’s efforts on satisfying those particular customer needs,” he says.