Benchmark Tool and Machine
Benchmark emerged from the recession as a leader in quality for steel containers and racks. By Tim O’Connor
One of the key things Benchmark Tool and Machine prides itself on is its transparency with employees. Daily and hourly targets are posted where employees can see them. Workers know the production schedule for the coming week and understand what they need to accomplish before going home. Leaders have daily meetings with employees where they talk about the previous day’s output and accept feedback from workers on how to improve production. “We always speak the truth, we always speak from our heart and we always tell you what we feel,” principal and Operations Manager Jeff Robinson says. “And we try to pass that culture on to the people on the floor.”
Robinson believes that the truth sets you free and also builds a strong company. It’s an approach that’s tied to the family atmosphere Benchmark wants to build with its employees. The company believes workers should not only have a successful business life, but a strong family life, which is why it operates only four days a week with 10 hour shifts. Robinson said that shorter work week has led to more fulfilled employees and better production. “I think people are finally starting to catch on to the fact that if people are happy at home and inside spiritually they tend to be more productive,” he says.