DIS-TRAN is a utility structures fabricator on an aggressive growth plan as it expands its facility and renews its focus on skilled labor. By Stephanie Crets
From raw material to the finished product, DIS-TRAN Steel designs, details and fabricates structures for utility systems and various arrangements for substations and transmission structures, including standard shape steel structures and large tapered tubular structures. Thanks to its talented, experienced engineers and steel detailers, DIS-TRAN delivers a high-quality and high-performance product to its customers in the utility industry every time. The company credits its long-term success since 1965 to its excellent customer service and to building honest relationships with them.
It all started with Tucker Robison who founded Mid-State Supply Company from the trunk of his car. With ambitions of solving his customers’ problems and providing superior quality and service, Robinson grew his trunk into Crest Industries. Today, DIS-TRAN Steel and each of the other Crest Industries companies continue to instill the philosophy of honesty, integrity, product knowledge and quality service.
“The easy answer for why we’re successful is quality and service, but it really comes from the exceptional service and relationships we’ve built with our customers,” President Donnie Roberts says. “A large potion of our business is partnership alliance agreements. Those are the relationships [that] make a win-win for you and the customer. You add value for what you’re providing. We’re readily available from a people standpoint. My phone rings, I answer it. I’m always available if people need something. That personal touch and relationship has turned spot-buy customers into repeat customers into more partnerships.”