Garlock Sealing Technologies
Garlock Sealing Technologies empowers employees closest to the work to make decisions. By Tim O’Connor
Typically, when workers manufacture a product or test a component’s quality at most manufacturing plants, they think about fitting requirements and tolerance guidelines. What they may not think about is how that item will be used by the end-customer or its place in a larger system.
Garlock Sealing Technologies takes a different approach to quality. The company trains its production employees to understand where products are going, how they will be used and what a failure looks like. Having that knowledge stresses the impact of quality and places urgency on making sure a product placed into a nuclear power plant for example or other critical application won’t fail under pressure. “That drives home much more than any other strategy in terms of developing that pride in workmanship,” Director of Operations Tony Rounding says.
Employees are also encouraged to be mindful of issues in the production line itself. When a fault is found in production, workers are empowered to stop the line and make the necessary adjustments. “At no point does anything trump safety,” Rounding says. “I’m very proud that our employees have the ability to stop anything they don’t feel is safe.”