Macresco’s contributions to performance can’t be held in your hands. They can, however, be seen in the dramatic improvements the firm makes to client bottom lines. CEO and founder Scott Gauvin says the Boston-based management consulting firm specializes in helping companies capitalize on the value of their businesses through organizational alignment and employee engagement. Its services may be intangible, but their impact is clearly felt.
Gauvin founded the company in 2002, literally enlightened by the kindness of strangers he didn’t expect to experience so frequently as he hitchhiked across Europe and drove his motorcycle through the Americas. Burnt out and on sabbatical from the consulting firm he was working for at the time, these positive encounters would change the way he came to see the impact employee engagement had on performance. Specifically, that this important element in the performance equation was often ignored.
“What crystalized for me was that contrary to what I had come to learn about behavior via my professional experience, people have this innate desire to do good and they take pride in being of service,” Gauvin says.