As a trusted partner, SPS Commerce is committed to guiding manufacturers through uncertainty with reliable solutions and unwavering support
Headquartered in Minneapolis, Minnesota, SPS Commerce (SPS) is the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations. The company supports data-driven partnerships with innovative cloud technology, customer-centric service and accessible experts so clients can focus on what they do best. Over 50,000 recurring revenue customers in approximately 90 countries, across retail, grocery, distribution, supply, manufacturing, and logistics rely on SPS as their retail network.
“SPS has been around since 2001,” says Morgan Asplund, Senior Product Manager, “and our mission has always been to make it easier for businesses to work together across the global supply chain. We’ve built the world’s largest cloud-based retail network, and we connect tens of thousands of retailers, suppliers, manufacturers, distributors and logistics providers to help them collaborate more efficiently. What really sets us apart is that we not only facilitate companies’ transactions and information sharing, but we also truly improve how they operate together.
“Whether that’s streamlining operations, gaining visibility into order information and inventory, scaling faster or onboarding new partners, our platforms are designed to help businesses reduce manual effort, improve performance and stay adaptable in a constantly changing market,” she explains.
“We help retailers, suppliers, manufacturers, and logistics providers work better together by automating the flow of information across the supply chain. Our cloud-based platform connects partners through a single scalable network, replacing fragmented manual processes for seamless collaboration. We have a suite of solutions and, depending on who the customer is and what they want, we support each of their unique needs through our purpose-built technology.”
SPS recently announced an addition to its suite of solutions: Manufacturing Supply Chain Performance Suite, a full-service EDI offering designed to help manufacturers modernize and optimize their procurement and supply chain processes. Based on years of experience supporting these organizations, SPS developed this comprehensive solution to help brands, co-manufacturers and co-packers achieve better supply chain performance. With Manufacturing Supply Chain Performance Suite, customers can streamline their operations, reduce disruptions and more efficiently produce and sell goods, allowing them to focus on quality, innovation and growth.
People, processes and technology
In today’s global manufacturing environment, production depends on the seamless coordination of raw materials and components. As supply chains become more complex and interconnected, manufacturers face mounting pressure to minimize production line delays, maintain data accuracy and stay agile in the face of disruptions like shifting tariffs, supplier changes and transportation bottlenecks.
“Our solution helps organizations streamline operations by automating the exchange of critical information throughout the procure-to-pay process, from receiving, acknowledging, and sending orders, including shipping information and invoicing. It improves speed and accuracy and strengthens the overall supply chain,” Morgan shares.
“The way that we do that is through a combination of people, process and technology. We are a full-service provider and aim to facilitate our customers’ adoption
of new technologies by guiding them and making the process as painless as possible. We have dedicated teams offering hands-on support, recommendations and change management for suppliers, so that the manufacturer and their suppliers are set up for success. Our platform simplifies the entire workflow and gives manufacturers more visibility, real-time status tracking of shipments and improved performance reporting across all supplier relationships. The solution integrates with a manufacturer’s ERP but is also flexible enough to support future growth. For example, one of our customers who purchased the solution was able to reduce their on-hand inventory from three months to two months, resulting in $15 million of savings.
“We are a SaaS company, and our technology empowers us to both serve our customers in the most efficient way possible and enable our customers to automate their procure-to-pay process. Our customers are seeing value in our solutions, and we provide customers with a lot of powerful data. So, by being able to get a consolidated view into how their business is performing, they’re able to identify areas for improvement and make data-driven decisions about what they need to do moving forward.
“At SPS,” Morgan continues, “one of our core values is customer-obsessed service, which shines through in everything we do and shapes how we approach every relationship. We’re not just here to provide a service; we’re here to be a long-term partner, to understand what our customers are trying to achieve and help them to do it. We recognize that we succeed as a business when our customers succeed.
“We are always continuing to expand the breadth of our solutions and services. Having end-to-end visibility is needed now more than ever, so we continue to invest in our cloud-based platform to scale our network and replace fragmented manual processes. We strive to support the unique needs of our customers, to strengthen our global supply chain solutions and build teams that understand local markets.
“Customers’ margins are tight. Being able to help them invest in solutions that positively contribute to their business rather than having to add to their headcount or manage fragmented processes helps them to stay in sync with evolving market demands,” Morgan concludes. “The SPS Manufacturing Supply Chain Performance Suite is essential in today’s environment because it gives manufacturers, brands who manufacture products, co-manufacturers and co-packers the ability to operationalize and streamline how they work with their suppliers, improving shipment visibility, operational efficiency and data accuracy. That real-time insight into what’s happening across their supply chain prevents production delays and allows manufacturers to respond faster and stay competitive in a rapidly evolving global market.”