Mowrey Elevator Co.
Imagine that your car breaks down on a road in the middle of nowhere. Then imagine that it could be serviced only by the manufacturer because it used parts and systems that no other company has. That is pretty much the situation some building owners find themselves in when their elevators or lifts need servicing. Instead of hiring the company with the best service and price to provide maintenance or repair for an elevator, some systems can be serviced only by their manufacturer.
But Mowrey Elevator Co. provides a declaration of independence with each of its elevators and lifts. “One of the things we take great pride in is that our equipment is non-proprietary,” CEO Tim Mowrey Sr. asserts. The company’s products can be maintained and repaired by whatever company the owner chooses.
“We have a lot of repeat business,” Mowrey insists. “A lot of people are not happy with what they are getting elsewhere, and they come to us and find a home here. We really find ourselves in a unique position size-wise. We’re big enough that we have the resources to do any job and are able to handle any situation, but we’re small enough that we are very customer-friendly. We’re a lot easier to deal with than the big companies. We find that a lot of people are looking for that, and in our region of the country, we’re the only elevator company that is this size.”